YOU CAN GET A REFUND BE PERSISTENT!!!!!!!! DO NOT ORDER FROM THIS COMPANY!!!!!!!! I placed an order on 20/02/2019 which I was supposed to receive on 05/03/2019. When this did not happen I became curious and began reading reviews. Once I saw 1 star I already lost hope of getting a refund. I contacted them and they said it will take 14 days in order to get my refund. I waited 10 days and knew I was just wasting my time so I contacted them back today and threatened to file a complain by KLACHTENKOMPAS here in Netherlands. I got a respond and a refund almost immediately. Never again