Ramon D Parrales
On May 13, 2020 I ran a Carfax report on a vehicle that I was going to purchase from a private party. To begin the story my credit card was overcharged, there was supposed to be $39.99 for the report, but my credit cart was charged $99.99. That is just the beginning. After running the report I went to view and inspect the vehicle. The visual inspection indicated that the vehicle still have the original paint job from the factory, yet the Carfax report shows that the vehicle has been damaged in different areas, there is no indication of any replaced parts. Then when it comes to miliage on the report it shows almost three times the mileage that the actual odometer reading in the vehicle. I showed the report to the vehicle's owner and he was concerned because the vehicle never has been in accident and the mileage is correct in the vehicle. I have requested a refund for the overcharge to my credit card, but this people have not answered to my e-mail which is the only communication they offer. Bewfare of matters like this with this merchant, before you get into a mess you will regret later. Good Luck
3 years ago
Read CARFAX Reviews
CARFAX has a 4.3 average rating from 2,631 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial