AVOID this company at all cost!! They are very quick to take your money but you will have to fight tooth and nail to get your refund. We were booked to go to India April 2020. Obviously with the pandamic everything got cancelled. Initially (after chasing a few times we were told we can have a £1k refund till they hear from the airline!!! We had paid circa £5.5k!!!!! So I said no I want my full refund. After months of chasing they finally gave a refund less £450, £75 per seat admin fee. They even charged my baby who was going to sit on my laps and didn't even have a seat!!! I argued this and got that one cancelled. This is such a greedy company during the fact that they have to issue so many refunds as the excuse to charge everyone. Disgusting!! I know so many people who got full refunds straightaway but this company is losing business by treating it's customers like this and still doesn't care. Don't give them your hard earned money. Read other reviews and go with a company that looked after its customers.