I wouldn’t even waste my time if I were you. My flight got cancelled and I was told they would be refunding me in 5 weeks.. 6 weeks later I still didn’t have MY money in my account. I was dreading calling this company back because of how rude their staff is. Whenever I called nobody would give their name and they laughed in my face when I was told I want my refund. When I eventually called back, I was told that I need to fill out a form and it would take 5 days to return to me. Now, almost two weeks later I still don’t have my money in my account. After just hanging up with this company and asking for a manager, I’m infuriated. He also laughed in my face. Don’t waste your time, this company gives people the run around and don’t know one thing about customer service. Their staff is not educated on the correct information.