We got a flight tp Vancouver for my husbamd to go for his petscan. He died very suddenly a couple days before he was due to get his flight.It was such a shock. I emailed tbis company to see they could help me go to vancouver to sort everything out as obvious expenses are alot. That was the end of May this year, I did what was asked and send my husbamds death certificate ...still waiting it is now almost the end of August. Its not like the flight was missed on purpose.  I find it disrespectful and diagusting this has taken so long as if it wasnt bad enough I lost my husband