Avoid!! WARNING! If your insurance company advises you to use carpenters after an accident then please DECLINE. I can’t understand how carpenters are aloud to operate and deal with such sensitive cases. After an accident suffering with mental health illness from mental scarring (which was diagnosed by a psychiatrist) they do not show any empathy, compassion or support. They simply do not care for their clients and will not in any way help you achieve what is rightfully deserved and they do not value your claim correctly from the FACTUAL evidence that has been gathered. They make up their own valuations. And UNDER VALUE your claim. Then when challenged they changed the valuation (which was higher than previous) they still under valued my claim. ALOT of mistakes has been made by my file handler and I practically done her job for her. The file handlers do not know what they are doing and they do not care for their clients mental health. They will break you down and drag your claim out until you simply do not have the energy to deal with them anymore. Disgrace of a company who lack the capacity to offer basic genuine support to their clients. I would never pay for their service and I’m sending a warning out to anyone thinking of doing so to please trust the bad reviews and avoid this company like the plague. Awful experience with carpenters and one I would never want to go through again.