Been over a month since ordering and still have no idea as to when my laminate and carpet is likely to get fitted. I have spoken with so many different members of staff both in store and on the phone - nobody has any answers. I have been told that someone will get back to me on multiple occasions - nobody ever has. The initial service I had in store was great, and I found the staff helpful but it’s all gone completely down hill since then. I have been told it could be this Thursday when the delivery comes in, but it might not be... and the same for the next Thursday, and the Thursday after that. It’s ridiculous. I have paid for my whole house to be done and yet nobody can help.