Recently visited Uddingston store and did not feel welcome. The staff seemed distant though not very busy. We toddled off to East Kilbride store and found what seemed to be a different business ethic. Graeme immediately introduced himself and offered his knowledgeable support and assistance from a discreet distance. Perfect shopping experience. We picked our carpet and had assurances it would be available to fit within 3 to 4 weeks and they would confirm this by phone when ready. Rhona called week and a half later and asked when suited us for fitting. We chose just over a week ahead and she confirmed date as requested. Day before delivery and fitting we received a call to confirm fitter details (name) and approximately delivery time. Day of fitting the fitter, Ryan called to introduce himself and confirm his arrival time and fitting schedule. Carpet, both hall and lounge, fitting went well and to our complete satisfaction. What more can we say!! Perfect experience. Well done to all at the EK store.