Placed an order for carpet and vinyl. Not contacted when delivery came into store, on the day of fitting, Carpetright surveyor measured the carpet short. Don’t expect any customer service from the managers of the branches, you won’t get any. Carpet and vinyl are fitted. Carpet has a “pole Mark” which is alone in the carpet pile and still visible after 3 wills, this will need to be replaced. Carpetfitter used sealant round the edges of vinyl which is uneven and unsightly..this will all need replacing too. Chief executive does not want to know..you have been warned!!! Headquarters at Purleet are not interested. My advice pay with credit card and expect disappointment.