Carpet Right Watford 3.5 stars definitely not the greatest Ordered and paid for carpet/ underlay,grippers etc (all the same )to be fitted in 4 bedrooms but 1 bedroom at a time, which they were more than happy to do. 1st room 5 stars 2nd room booked a pm appointment ! fitters called to say they would be with me at 10am ?? they finished the job and asked me to have a look. I stood on the carpet and it didn’t feel the same as previous job !! at which point the fitter eventually disclosed they had used a different underlay. They tried to tell me it was a superior quality, it wasnt . I called the store , told my underlay was not in stock so they replaced with a dearer one ?? it was dearer only because it was a more environmentally friendly product NOT superior. I did accept as we needed the room back to commence next room . rooms 3 and 4 ok other issue was we ordered an additional door bar to be fitted which each fitter said we haven’t got that on our paperwork , they were lying , as i have photo evidence to the contrary.. It was fitted poorly, redone yet to see if it holds up