The carpet fitter gouged into all of our built in furniture. Absolutely appalling workmanship. Carpetright deny any liability as it’s an arranged service rather than their employees. The arranged service marketing does however indicate a professional service. Had to pay for repair over £400. Seven months later and the fitter still owes me in excess of £300. Carpetright are unable to resolve despite their marketing collateral for the arrangement service stating financial stability checks along with the expected professionalism and quality checks. Absolutely useless service and not the promised ‘let us take the strain’ experience. I would recommend avoiding these cowboys.