Always had excellent service over the years - good quality carpets and fitters. Just purchased a very expensive bed from them,,,,,,,,,,,,,I don't dispute it is very well made but,,,,,,,,,,,the description made me feel I was buying sheer luxury and comfort. The bed is so very hard and not living up to It's description. I have purchsed three bed topper duvets at a cost of around £300 - which SEALY the makers recommended - even though I told them I shouldn't need to with a bed of this price and calibre. I tried to write a review on CARPETRIGHT'S online site - wouldn't allow ???