bought a housefull of cream '100%wool carpet'- 1. the 'fitters' and I use that term loosely, were utterly rubbish, carpets cut 2 inches from skirtings, didnt hoover or take their rubbish despite paying for it to be taken and cleaned-they tore wallpaper and damaged skirting and doorframes 2.pile had wood shavings and random pieces of plastic fibres in it (blue nylon rope anyone??) we joke it was the sweepings from the factory floor in carpet form 3. professional karcher carpet machines will not clean it as the pile is so small it considers it material and theres no pile to scrub-so it cant be cleaned(a houseful of cream in the countryside) company utter rubbish, product unfit for purpose third party fitters used by them shoddy