Home measuring service booked-salesman was rude, and unhelpful. Huffed when I asked him to bring samples into the home! First fitting date- No one turned up. No explanation until I chased the following day (no one answers call either!) Second fitting date - lovely fitter but sadly original guy had measured wrong so couldn’t fit. Third fitting date - lovely fitter again. All ready to go but hadn’t received updated plans…. When I complained was told we didn’t refund/compensate but are very sorry and would I like to talk through the reasons for my complaint and could I send all my emails! …. 3 months after booking, am still waiting for my carpets. Worst service, and customer service I have ever encountered.