Carpet right are incompetent in customer services complaints - I could list a catologue of problems in terms of fitting, including health and safety concerns that remain unresolved after a month of dealing with the complaints department. They do not employ their own fitters (as advertised on their website as ‘trusted’ and ‘expert’) and therefore take little or no responsibility to resolving any issue or damage or problems caused by these fitters. Do not use this company - under ANY circumstances if you want a carpet fitted! They will sell you it, but if they can even find a fitter available they will send a fitter who is incompetent, rude, damages you home, leaves hazards for children and refuses to correct it. Complaints customer services are slow, don’t resolve issues, waste time arranging fittings with fitters that can’t complete work, as have the wrong or no equipment or have the wrong underlay or door bars. They charge you for gripper rods but don’t replace them for new. This is stealing! They do NOT fulfil any code of practice and should be closed down for exploiting the public.