We visited the Stamford Store today - chose a carpet and arranged a surveyor to measure the room at a later date - we were asked to pay a £50 deposit to ‘fix’ the price deal - no problem - it was fully refundable if we changed our mind. The manager, Tony , asked me to put my card in the machine … I offered up my usual method of payment using my Apple Watch - he became extremely irritated that I didn’t have an actual debit card - I lightheartedly suggested the company perhaps update their systems as I hadn’t carried / used a debit card for about two years - I said I would call back later but tbh I had already decided I wouldn’t give them my business - drove over to Colourbank Carpets, fantastic service, better prices and they are being fitted 25th November ! Was telling my daughter-in-law this afternoon and she said ‘was his name Tony? Awful rude man - has terrible experience earlier in the year when their carpet was faulty’ Looks like we dodged a bullet !