Estimator came out bringing the wrong carpet sample with him and then cocked up the order for he didn’t put enough door grip/edges on. I rang store and sorted it out and paid in full for order. I had to chase them twice for a fitting date. Got fitting date which was yesterday (tues 29th) rang at 12 to say nobody at turned up but was told that the fitter was definitely coming. 5pm still no sign so rang store to demand a refund, was told they had to speak to their manger, 15 minutes later fitter turned up!! He basically forced his way in to my home and started ripping up my old carpet, I stopped him and said it’s 5:15 the lighting is really bad in the hall and I didn’t want the job rushed. He said he would lay it and if not happy to call the store in the morning! Well it took him less than two hours on his own, and yes the job was rushed, it looks absolutely shocking! I actually cried and am so angry. We paid over £900 in total and it looks terrible!