Carpetwrong. We ordered our carpet and vinyl early last August and now, 6 months and 8 visits on, we still do not have a finished job. An experienced fitter surveyed the original work and declared it "shoddy and dangerous". Some of the work has been redone but all the vinyl is still faulty. Customer service say it's the responsibility of the new shop manager and the original fitter (who was sacked). The shop manager told me to talk to customer services. Diabolical service.
2 years ago
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