In January Carpetright fitted a cushion floor in our bathroom. In August we noticed marks appearing, which subsequently got worse. We notified the company, and supplied photos. The fitter inspected the floor and mentioned he had seen the problem before and that floor had been replaced. Our experience with Carpetright is that the manufacturer and Carpetright have denied all responsibility, and have adamentently refused to do anything to rectify the matter. We are, as a twenty year longstanding customer,very disappointed with this outcome and will never purchase anything again from them.
8 years ago
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