The carpet has been stored by carpetright for a while since we are doing up our house and didnt need it all so not sure if this is the problem. On fitting it just looks awful and has tram lines and creases over the length of it. It looks really shabby. This is the same carpet we have already had fitted upstairs and I am really disappointed with it. Not even had it down a few months before it started to wear away and look really thin in parts. Not very impressed with the fitting either as both upstairs and downstairs the fitter has left lumps in the carpet where he must have carpetted over a nail or similar. I would not recommend and would never use them again,