I would give Carpetright no stars if I could. I purchased carpets at Bridge of Don, Aberdeen store on 25/11/17 to be fitted on 15/12/17. However due to an employees incompetence a carpet fitter was not booked for this date. Carpetright could care less that I’d taken a day off work and would now need to arrange another. There customer services is an absolute joke, the guy said they couldn’t discuss any compensation for the inconvenience to myself until after the carpets had been fitted. I demanded that he raise a complaint on my behalf, reminding them they had already breached our contract having failed to fit my carpets on the agreed date. Yes mistakes can be made but recifiy them accordingly. They’ve still not arranged a new date. I won’t be using them again. Rename yourselves Carpetwrong.