Ordered stairs & bedroom carpets from Harrogate store. (£1400.00 order). On the day of fitting nobody turned up to fit. When I complained to the store they claimed that our contract was with the independent fitter and so was not Carpetright's fault. I was told that Carpetright couldn't be held responsible for the no show !! The employee was completely unhelpful and not interested that we'd wasted a day off work to be at home for the fitting. I'd recommend pople to avoid Carpetright at all costs.
7 years ago
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