I will never use this company again. They didn’t order enough carpet so had to come on two separate occasions to fit. First fitting they fitted my bedroom carpet with a join which wasn’t agreed.
Second fitting they informed me that they had measured wrong so would have to put a join in on the landing and stairs. They are coming back to re-do.
There was a stain on the carpet that the fitters tried to hide with fluff.
The fitters arrived 2 hours late meaning our other trades had to be turned away.
I’ve complained and they say they have no mechanism to compensate. A truely disgraceful company who have no idea what they are doing and frankly I can see why they are going out of business.
I know things can go wrong - but it’s how it’s handled when it goes wrong that counts and this company have got it all wrong - avoid - go elsewhere / anywhere else!!
7 years ago
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