I recently bought a bed from this terrible company. I went into the showroom tried out a few different beds and chose one that seemed just right. After waiting nearly 4 weeks for delivery the bed was set up the first night I tried to sleep with n the bed the mattress is so hard I may as well sleep on the floorboards I went into the shop to complain where I was told I have to have it at least 30 nights before I can change it . After 30 nights I have complained again to be told that I had to have bought a mattress protector from them at the time of purchase so they won’t change it . I paid nearly £600 for this monstrosity that I wouldn’t even ask my dog to sleep on . This mattress is definitely not the one that I tried out in the showroom at the time of purchase as I know I would never have picked one so hard & uncomfortable even with a mattress topper that I have bought . Terrible company I’ve told all my friends & will post on social media sites not to use them