Damaged woodwork and walls front installation. Overcharged and took months to refund this. Blocked the toilet with excrement and left without letting us know or offering to unblock. The incorrect joiners were ordered for the carpet. Nails can be felt underfoot on the stairs and bedroom. Stain on the carpet which was supposed to have been replaced but we were left months with no contact. Requested compensation for unblocking toilet and damage to freshly decorated woodwork and walls. Carpet right refused then after appealing offered a measly refund £xx which doesn’t even cover the professional unblocking of the toilet which their men caused. Stress, hassle and bad customer service. Wish we’d never shopped here. Utterly shocking and disgraceful. DO NOT SHOP HERE!!