Customer service with Carpet is terrible, my carpet arrived damaged, I was lied to by Carpetright manager about the carpet arriving damage, fitters are incompetent and uncaring if they damage property, they will not compensate for redecorating paintwork to skirting, a nail was left under the carpet, damage to stairs while fitting carpet, manager at Bedford store is arrogant and unprofessional, customer service head office are inexperienced and uncaring of customers complaints, I will never use this company again, is it any wonder why so many stores closed down, not surprised after my experience with this company, and not long before they all close down, customer service aftercare is terrible.