Sales side of things was good. Fitting excellent. After sales was appalling. I am still owed a £12 refund as had to change the door bar prior to fitting. Even this too k me two visits to the store and a telephone call as I had no faith in them, I have given up now!! The staff in store, Eltham branch, were useless at sorting out my refund, I wonder how many people they do this to. Based on the after sales service I won’t be using carpet right again. Off to purchase another bedroom and hall stairs and landing carpet from another provider.
5 years ago
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