I have ordered online a bed from CarpetRight. After a few weeks the store I was suppose to collect it from said they didn't receive it and then they called back to say the bed is no longer being produced. I asked for a refund and even today, almost 2 months from my order, I did not received it. It's very frustrating, especially since I called them almost every week about it. I am shocked to see a company with such good rating performed so poorly. Not only they messed up my order, but didn't manage to get me a refund for what was their fault to begin with. I am very disappointed.