This company is useless,the girl in the shop didn't pass on my mobile number to the carpet fitters in the result I missed them,the shop said they would phone in the morning for another appointment which they never did.ordered Lino at the same time that was four weeks ago and iam still waiting as I've just moved into a new flat and I can't get it finished as I've no floor covering in the kitchen,hall and bathroom spent nearly eight hundred pounds,their customer service is non existed .Never use them again or recommend them to anybody.This was the Dumfries branch.