Had 3 carpets took 4 weeks to arriveclounge had been measured incorrectly. Told would re order 4 weeks later and numerous calls to store but none from them to us finally had to raise as a complaint to customer service to find manager knew carpet was out of stock so suggested they should have offered a different carpet. Suddenly this happened another 4 weeks pass fitting arranged fitter cant do agreed time. Manager throughout offering goodwill gesture once fitting done suddenly after the fitting complaints department tell us no goodwill gesture as we have a carpet. Disgraceful service, no contact, lies and then nothing. Avoid at all costs