We ordered laminate from carpetright. There was a delay in delivery which was put down to covid. I was told to expect a couple of weeks but it ended up being 6 weeks. I then needed some more laminate as we decided to do more, I waited a month and called several times and went in to store. I was finally told that the laminate wouldn't be in stock for another 2 months. I appreciate that there are problems with logistics due to covid but what is unacceptable is the lack of customer service. Nobody called me to inform me of the delay. They obviously are also having a tough time with their computer systems as well. It was just not a good experience. I ended up cancelling my second order and placing it with a rival, who incidentally did it for cheaper! Great product but poor delivery both in time and customer service.