I ordered 8 items and paid for shipping guaranteed to deliver before Christmas. Only one item arrived. Multiple msgs to support were ignored until after Christmas when I was finally told that the other 7 items were already out of stock when I ordered them and the order could never have been fulfilled. When the single item was shipped the notice said it would not deliver until after Christmas so I went out and bought a duplicate. You then refused to refund the shipping charges even though I now have an unused item at home due to your errors. Pathetic service overall