John Hargie
We arranged to collect our car CP67 GPK at 1630 on Friday 26th March. We were quickly met by an agent who advised that there was an Issue taxing the vehicle. I explained that id previously discussed this with someone over the phone and was advised all was ok. Further discussions were made and finally approx. 1820 we were advised that all was sorted and would get the paperwork finalised. We at this point had not fully inspected the vehicle and asked and was advised we would get the keys. These did not arrive until approx. 1900. My wife immediately notice the poor standard of Valetting and also visible damage to various areas of the interior of the car. It was however agreed that we could take the car home and would receive a call to have it re booked in for repairs. Today I have had to make an inquiry and initially advised that the 14th April was the earliest this could happen. Very poor as your Quality Promise clearly states ""We'll always make sure your car is in tip top condition. You get our 114 point inspection and preparation standards including 2 keys with every vehicle, damage free alloys and interiors free of obvious damage. Plus with a minimum of 6 Months until any of our cars need a service or MOT you are covered. " To date I am still awaiting a further update on this.
2 years ago
Read CARZ Glasgow Reviews
CARZ Glasgow has a 4.7 average rating from 8,169 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial