Customer services are terrible, collection day was pushed for the end of the month which resulted in around 20+ people waiting to collect their cars at months end. Waited for an hour before I was able to prepare my paperwork, poor ability to prioritise as I was buying cash and did not require going through the finance (which was slowing the process), when I was finally seen I was rushed through the process and as a result did not get my promised SD card for my car and did not notice that my tank only had 2 miles of petrol in it despite the £25 charge for fuel. We also noted that the breaks had a considerable lip however were told that they were fine, they will need to be changed in about 6 months