Overall not good unfortunately. This is the third car we’ve purchased from here but will be the last. We were given the wrong information about the gap insurance and warranty when purchasing the car, so cancelled these and did receive a full refund but still caused some inconvenience after emailing and calling Peter Vardy several times to try to do this with no luck, before finally getting through to someone who knew how to cancel these. We were told the gap insurance was for the full term of the finance, which was false. The coverage of the warranty was also exaggerated after actually coming away and reading the full terms. When buying the car, I also pointed out that one of the alloy wheels was damaged and that this same wheel had a very cheap budget tyre installed, compared to the other 3 Michelin tyres on the car. The sales person told me that they could swap this tyre for a Michelin and also that the wheel would be refurbished. Neither of these were done. One of the other tyres was however replaced for another budget tyre. Meaning it now has 2 good tyres and 2 budget tyres fitted. Had to return to the dealership to also book the wheel for refurbishment, which is another inconvenience. We were told many times that this I would be done before collecting the car and it wasn’t. We were also told we would receive a £200 Miller and Carter meal voucher with the purchase, which we still haven’t received (after buying the car nearly a month ago now). We’ve also inquired about this several times but still not received anything. If you’re going to offer an incentive to buying a car then surely you need to follow through with this? The sales person Krista was very friendly and as helpful as she could be, but I believe she is new and so didn’t have much knowledge about any of the cars or how the finance etc worked when asked any questions. This isn’t her fault, but I feel if she had more help from her colleagues and more training while she learns then it would provide both her and the customers with a much better experience. Another comment to make is about the lifeshine treatment we purchased. I was told it has been done and we did receive the aftercare kit which comes with it but having had this treatment applied to previous vehicles, it does not seem to be as good this time. I’ve got no way of proving whether it was actually applied to the car or how well it was done, but I know there was a rush to get a lot of cars out at the time we received our car (as the sales person said), so not sure if the treatment was rushed. It just does not seem to compare to the previous 2 cars I’ve had it on. Overall from these issues and the many times we’ve had to phone and send unanswered emails, I feel Peter Vardy has gone the same way as Arnold Clark in that they just rush cars out the door and once you’ve got the car you’re no longer important. For this reason we won’t be back.