Had a bit of a nightmare from the moment I first decided on the car I wanted to purchase. Firstly was told the car would be ready Saturday, then it was Tuesday and then it was the following Saturday. Tried time and time to contact various people and constantly been told to expect a callback which never happened. No idea how many calls I've had to make to them to constantly chase and ask for updates. Finally got my car and had been told it would have a fresh MOT. I asked twice if this had been done before picking it up to which I was told 'its booked in to be done and will be complete before you pick the car up'. It didn't come as much of a surprise to find out it intact hadn't been done. The car also has a number of bodywork issues with are awaiting repair along with an MOT. After finally getting the car, it was chasing again to try and get the car booked in to get these sorted. A full week passed before someone finally called me to book it in. It got to the point where I was phoning every morning to try and get somewhere. In addition to this, I didn't get any of the documents I was supposed to be issued with at the handover (I've been told these will be sent to me but I won't hold my breath). Overall it has been a really poor experience and no one has contacted me to even apologise for these issues.