Very good experience on the initial Sales phase (thanks Matt), very helpful and responsive to questions asked and test drive arranged almost immediately. Also very good experience on the Handover phase (thanks Lyndsey), very pleasant and sensitive to our needs. Unfortunately I have a few niggles about the overall experience : - I saw extreme condensation in the nearside headlight during the initial viewing and was reassured by Matt that this would dissipate over time - it's still there after 2 weeks and I'm now booked in to Hyundai (by Chris in After Sales) to get this checked out. - There was no Hyundai documentation (Log book or User Manual) supplied, which I pointed out during Handover. I've now received copies of both but this took a few calls/ emails/ attempts. - I went to Vardy on recommendation from my daughter & son-in-law who'd bought a car there about a month ago and mentioned this to Matt both during the Sales phase and on a follow-up call a week or so after. I was assured that my daughter would receive some form of reward but she has received nothing yet. - I'm not convinced that there was £40 of fuel in the tank when I drove it away.