Travelled from Cleland to view a Ford Ecosport which we viewed online looking lovely on a turntable.What a let down that was.It had a flat tyre,flat battery,corroded wiper arms and was absolutely filthy inside. Wasted journey.We looked at a vaux.mokka and we're interested in buying only to be told no keys were available to have a test drive! Third choice we found a better mokka inside but was only allowed to test drive in the compound, around 200 yards.Then came another anomaly. The price of the car was displayed as £8499 but the salesman said that was the wrong price it should be £8600!!This didn't just happen once, all the cars we looked at were not displaying the true price! This surely contravenes the trade descriptions act. The price displayed is what I should have paid. Then as displayed in small print on every price ticket--an "admin" fee of £169 ! for what? Then to crown the rape of my wallet a sneaky donation of £15 added to an already inflated cost.No one asked me if I would like to make a donation, it was just added to the list of charges!! Also a place that size merits having a switchboard operator as I tried around 4 different calls to try to speak to someone, it just rang and rang and rang and rang!Very frustrating. I ended up with a nice car but it's not an experience I will be repeating. No communication and not transparent enough. John Ritchie.