I accompanied my dad who’s 75 as I recommended Peter vardy as I purchased my VW Tiguan a few years ago . I thought I was dealt with brilliantly , but in my dads case the standards have dropped considerably , we were told Tuesday 29/6 at 11am to collect the car , then we got a phone call to say can we move it to Wednesday at 14:00 which we agreed , then we received a further phone call to say it wouldn’t be ready at 14:00 could we make it at 18:30 which we agreed to . We turned up at 18:15 so we could get the paperwork dealt with but nobody approached us , I went to the front desk at 18:50 to ask what was happening , I was politely dealt with and was told I would be next in line for the hand over team . At the same time numerous assistants were gathered chatting and nobody was being dealt with . We eventually got out of the yard at 20:30 with the car & only 1 key which my dad will receive in 4-6 weeks and into the bargain the scratches that were on my dads car which were supposed to be sorted weren’t done . I honestly can’t believe how disjointed the working operation in Peter Carey has become .