Paul Taylor
Very poor service from start to finish, don’t really have one positive thing to say to be honest. I know all companies are a bit short after Covid but there surely has to be a basic level of customer care when people are parting with thousands of pounds. I wasn’t kept up to date with the progress of the sale, problems identified at the time the deposit was paid (15th July) were not rectified when the car was collected (28th July). I didn’t receive at any point a proper breakdown of the sale, or how much I had to pay. Add-ons we’re constantly attempted to be added on, despite me pointing it out on several occasions. I had to fight to get the vehicle for the advertised price, it was constantly quoted wrongly. I didn’t receive a walk round of the vehicle prior to driving off, the keys for the vehicle stated the battery was low on them and should be replaced. Every time I start the car it asks for an SD 10 card, every time!! As I wasn’t given any info on the car I have no idea what this is. A thoroughly unpleasant experience from start to finish, wouldn’t recommend it to anyone!!
1 month ago
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CARZ Glasgow has a 4.73 average rating from 8,141 reviews

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