The guys in sales were fantastic, David and Andrew were lovely guys to chat to and knew there stuff. The issues lie everywhere else, customer service and handover especially. Trying to get through to someone is impossible. I tried calling 10 times in total over 2 days, ending up just going to the show room myself. My handover of the car was appalling. To put it bluntly I was thrown the keys and she was gone before I even stood up, just told ‘its parked outside’ I wasn’t showed around the car or anything. As soon as I turned the car on I was met with a low pressure warning, which the handover girl would’ve seen as she drove the car round but clearly chose to ignore it. The car itself hadnt been cleaned properly, the pedals caked in mud, the steering wheel having loose threads. The boot was all scratched aswell and something sticky on the plastic at the drivers side window. I drove away incredibly upset and with no fuel, the fuel warning light was already on. I was promised as part of my deal £40 worth. It is now back in the service department and I’m without a car. As a returning customer I was expecting so much better, especially since my husband had just picked up a car just 2 days before I picked up mine and received a completely different handover experience.