Initially made an appointment on 10 November to view car from website, told it was already sold. There was not one car on display in our budget range in the "superstore". Eventually choose a car which was in Aberdeen, which fitted our specification and had 54k mileage for a 62 plate. This took from Wednesday until Monday before we could test drive it. We went ahead and agreed to purchase the car. This then took until Saturday 21 November before we could collect it and another appointment made for 9am. There was no MOT certificate available and we discovered after driving home that the actual mileage was over 61k. To date no MOT certificate has been received. Have we been sold a car that does not have any MOT certificate? If it it does, why the delay in sending it to us. All round an extremely poor experience which I would not wish on family or friends. As a matter of interest the initial car were interested in is STILL on your website. Sums up your service, all talk and no action. Gerry McCaugherty 27 November 2015