My first impression of the Carstore was good, the way the staff greeted the customers and made us feel welcome. We were greeted by Jamie who showed us round even the workshop which was interesting. When we took our car home, we then noticed that the parcel shelf on one side had a clip missing and a cover on the passengers side was loose which I was told just clipped in. After speaking to Deborah she then asked us to bring the car in and had to order the part. These were only minor faults but despite this the Peter Vardy Carstore experience was good. I would have no problem recommending them in future.