I was a bit overwhelmed at the front door as too many people were `welcoming` and telling me that Peter Vardy do things differently, although everyone was very nice. Once inside it was a much better experience than other car showrooms. I was assigned Kim, who was very patient with me given my small budget and high hopes, he even gave me alternative options (I only wanted a Fiesta but bought a Ka). The day I collected my car was not so good, it wasn't ready for me and I spent almost 3 hours waiting on it with 2 children who did start to get bored. Kim was as helpful as he could be, with numerous offers of refreshments. There are a few niggles with the car but it is booked in, so hopefully all will be well.