Buying my car was a wonderful experience & I was assured that all the work needing done to it to put it in top condition would be carried out before the handover. The scratches & chips in the paintwork were to be touched up & there was a chip on the windscreen to be repaired. On the day of collection I had to wait a short while as they were still doing the MOT,this was not a problem but when I got it home my husband notices two bulges on the front tyre & the windscreen had not been repaired even though I ask about this & was told it had been. My concern is why did it pass the MOT with a bulging tyre. The paintwork still had the chips & scratches on it. These things were put right & the staff were very helpful but as I have stated this work was supposed to be completed before it was handed over to me. What started off as a great experience went down hill rapidly . I must add that I do love my car so I am happy about that.