Sales person Alan McMillan was very helpful polite and knowledgeable
The problem started when I had paid for my car which was done in cash not by finance. Went to unveil my car and slipped on the satin sheet that was covering it. The sales person Leigh never asked if I was ok even when I said I had a new replacement hip. I couldn't get out of the showroom fast enough. Customer service in this area -pretty appaling really - if I had met someone in the street who had fallen I would have taken time to make sure they were ok never mind a customer. I'm fairly sure I should of been asked if I was ok or hurt in anyway, I wasn't asked if I was fit to drive. Once I got out I drove to Breahead and got out to check my car, that's when I noticed the two front wheels trims hadn't been changed over. I called straight away and was told no one could take my call and Simone would call me back. It's now Wednesday evening and Im yet to receive a call about wheel trims or if I was ok after my accident. The health & safety accident book wasn't completed either. My experience at Peter Vardy as far as the deal of the car goes was fantastic. After sales - very very poor and a complete let down in comparison to that of your competitors.
8 years ago
CARZ Glasgow has a
4.7
average rating
from
8,169
reviews