I would like to have been given the choice to look over the terms & conditions of the platinum protection, extended guarantee etc before I signed up to them. There were a couple of niggly things needing sorted with the car within the first week- was not problem taking it back to get looked at- just abit inconvenient! Think overall we got a good deal though! Nice atmosphere in the car store & plenty to keep kids occupied. Update: Now had the car 3 months and back with another problem, and booked in for my second attempt to fix it. Got to wait a week this time to get it booked in to the workshop. No courtesy car available.