All went well until I was picking up my car, I travelled all the way from Weston Super Mare and did the paperwork sign off which was all done efficiently, on the handover I was told that one of the keys was missing and that I would be contacted at the end of the week to have the AA come and give me a new key and programme it, I then examined the car and found that the windscreen had three very obvious chips in it, the girl handing over the car went to speak to her manager and I was told to get them fixed and send in an invoice as long as it was not more than £60 ! on closer inspection of the car on my return to Weston Super Mare I noticed a large discolouration near the door pillar and roof interior which looks awful and I will need to get that valeted to see if it can be removed ( looks like oily hands have been on it.) the front tyres will need replaced in about 4 weeks by the minimum tread left on them, had I not travelled all the way from Weston Super Mare I would just have refused the car in its current condition, for a 2015 car at £11500 I am most disappointed.