I really liked the experience of car shopping with Peter Vardy. Very friendly and helpful salesman who listened completely to cater to my needs. The non-hassle approach won me over BUT, after care has now really let me down..
I chose vardy over Arnold Clark as I didn't particularly have a great after care in the past however, I'm finding the Peter vardy aftercare is seriously affecting my experience! Issues all started from handover/me picking up my new car!! Damaged seat which was patched up despite my doubts at the time.. Still not resolved a week later - having to wait almost another 2 weeks with an inconvenient time for me to try and get back to the car store once again to try and fix this problem AND experienced rubbish in-store attitude for the 1st time today.
*update*.. RATING TAKEN DOWN TO ONE STAR AS DESPITE LEAVING 2 MESSAGES IN STORE ANAD EMAIL TO HEAD OFFICE- IM STILL WAITING FOR A CALL BACK!!! Meanwhile my car seat is still dangerous and start/stop is only working intermittently!!
Salesman contacted me regarding bad review as said they are penalised for this- I have to add the salesmen are nice but after care is a complete sham!!!
8 years ago
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