When we first arrived at Carstore Glasgow with my 2 children everyone made us feel welcome. It's a very family friendly atmosphere. Things went wrong after I filled out the paperwork for credit. The Sales Rep put in the wrong address and I was originally declined. I contacted the creditors and sorted it all out. Then when I looked at the Vehicle Order form I noticed a lot of discrepancies on the form. For example the Basic Price was a lot higher than what I was told and there were add-ons that I didn't want or ask for. It was a difference of £865. When I got to take the car home the Valet went OTT with some sort of oil and driver's side footwell was so greasy I had to get a bit of paper to stop me sliding. When we were looking at buying the car I was told that the car had Bluetooth, heated front seats and heated steering wheel. When we got the car home and looked at the Manuel and the car we found out the car didn't have any of these. I was also told that I would get an email to claim a free mini break. Still waiting.........